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Customer Lobby
42 Reviews
4.8 out of 5 stars
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Greg T 18 Jun 2020
Need to buy a vehicle... go see Yonga at Randy Marion Sav A Lot in Hickory! Excellent service, friendly staff, great buying experience! I would definitely buy from them again!
5 rate
Kohnens 21 Apr 2020
We bought the Volvo today from with the awesome help from Billy Wilfong. He was very patient with me showing me half the lot and letting me test drive as many vehicles as I wanted. I'll definitely be back for my next car and would recommend you guys all day long. Thanks for everything!
5 rate
Blane hartness 01 Feb 2020
The salesman that helped me out was jordan bolick. He was very friendly and very diligent with the whole process. I would buy from randy marion in hickory again.
5 rate
Eddie 01 Nov 2019
Just traded for a 2019 Denali and had a great experience. I received a fair trade in value and the Salesman I used, Jordan Bolick , was excellent and I would highly recommend !
5 rate
Hope Patterson 08 Oct 2019
Yonga Westphal was an absolute delight and very knowledgeable! She greeted us politely and helped look for the perfect car! Thank you so much Yonga!!!!
5 rate
Mika Hayes 07 Sep 2019
My fiancé and I went in today to finance our first car. The experience was awesome and David made sure to answer all of our question. 5/5 completely recommend!
5 rate
Michael Travis Blanton 15 Aug 2019
So today I decided that I needed a new Truck for my company. As a small business owner I have had to make some sacrifices over the past several years to get my company up and going. As an owner of a service company, I understand how important good customer service is. At Randy Marion Sav-A-lot that exactly what you will receive. I called ahead already with a finance company in hand, and was greeted with the most laid back sales manager (Dave) I have ever spoken too. I decided to go and check out 2 of the trucks they had on the lot and too my surprise was greeted by a sales person ( Travis) who was also laid back. Now pulling into a used car lot, and coming from a family of dealers I didnt expect them to be this genuine. I told him the only two vehicles that I wanted to see and again to my surprise, my first choice was actually being detailed. I was allowed to go back and introduced to the service person who actually walked me through what he found while checking out the vehicle (nothing wrong with it at all, but he did say he wouldn't let me drive the vehicle off the lot until it was spotless). Now at this point I was blown away , Dave (who didnt have to even talk to me, left his office and introduced himself to me) assured me that all of the information I had requested had been forwarded to the finance company while I was travelling at my request. We then began the paperwork after I test drove the trucks during which I received a call from the finance company. The finance company had played with the numbers and came out with a horrible payment plan. Travis then left the room without saying a word while I continued to speak to Dave, and began a conversation with the finance manager. While Travis didnt know I could actually hear the conversation. Travis started telling his finance manager my story. And closed by saying, look he needs this truck there has to be something we can do to help him. Right there, I found my new dealer. Now be mindful, until he reads this, he probably still isnt aware I heard this. Travis then walked back up to me and began explaining percentages and how the numbers didnt add up to him and his team. He then explained he was working on something and asked me to hang out for a bit. He and his team then spent 5 hours, working on getting me approved through the best lender they possibly could at a rate over a hundred dollars cheaper per month than what i expected to pay anyway. IF you need a great used car or truck go see Travis and Dave. I drove my new truck home today. Show more
5 rate
Tracy Fredell 13 Jun 2019
Mr. Scott Mitchell was the best Sale person to work with He was under stand and work with me. he explained the loan process and we discussed what i was looking for in a car/SUV. He was the BEST
5 rate
Amy G., San Francisco, CA 23 Jan 2019
Thanks to Pedro for great customer service I now own a Nissan Murano
4 rate
Connie I 10 Jan 2019
Teudi Flores was the salesman that helped me with my purchase of my 2009 Hyundai Sonata,, it was a horrible rainy day, but he was patient and took all the time I needed, to seal the deal.. Nice man!
5 rate